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King & Jones Logistics Ltd
118 Park Rd
B19 1SU
Telephone: 0111 333 2222

Birmingham, 17 March 2011

Ms T. Smith
57 Queen Elizabeth Street

Dear Ms Smith,

Re.: Payment arrangement

With reference to our telephone conversation on [date], we would like to confirm the following:

  • The claim acknowledged by you currently amounts to [amount] pounds.
  • We are in agreement with your proposal (you do not have to pay additional charges)
  • You will pay the outstanding amount in consecutive monthly instalments:
    • The first instalment of minimum [amount] pounds will be made before [date]
    • The second instalment of minimum [amount] pounds will be made before [date]
    • The third instalment of minimum [amount] pounds will be made before [date]
  • Payments must have been received in bank account [account no.], in the name of [name], stating [reference no.] by the due date, at the latest.
  • If this payment arrangement is not followed exactly then the entire outstanding balance immediately becomes due.

Should any of the payments fail to be made we will pass the claim onto a debt recovery agency. The high recovery costs that will subsequently be applied are to be paid by you.

I trust we have provided you with sufficient information.

Yours sincerely,


Henry Jones
Finance manager
King & Jones Logistics Ltd.